Our Process
A protocol, not a guess.
Five stages, the same on every property — from a 1908 craftsman to a 2024 high-rise. Each stage is documented and feeds the next.
Our Diagnostic Process
A clinical, step-by-step approach to uncovering and diagnosing environmental hazards in your property. Calls and inspection visits are available 24/7, including routine evenings and weekends; timing is subject to location, safe access, scope, and inspector availability.
1. Schedule & Consult
Brief phone consultation to understand your concerns and discuss available inspection timing.
2. Comprehensive Inspection
Visual assessment utilizing thermal imaging and moisture mapping to locate hidden issues.
3. Sampling When Appropriate
The inspector selects air, swab, or tape-lift samples when laboratory analysis will inform the decision.
4. Findings & Reporting
Richard explains the findings. Requested written recommendations or a report are emailed within 24 hours at no extra charge.
5. Results & Recommendations
When samples are collected, Richard reviews the laboratory results, explains them, and provides recommendations.
Why protocol matters
Inspection quality varies wildly across providers, and that variation almost always traces back to one variable: protocol discipline. An inspector who runs the same five-step protocol on every property — regardless of scale, customer, or transaction urgency — produces consistent, defensible results. An inspector who improvises produces inconsistent ones.
Our protocol was developed across more than a decade of Los Angeles inspection work. It accommodates everything from a single-bathroom homeowner concern to a 60,000-square-foot commercial assessment. It adapts in scope but never in standard.
What you receive
Every inspection includes a verbal explanation of the findings. Written recommendations or a written inspection report are available on request at no additional charge and are emailed within 24 hours after inspection. When samples are collected, the client also receives the laboratory results, Richard's explanation of the findings, and recommendations. The inspection-report clock is separate from laboratory timing.
